Phase I - Needs Assessment

We visit our client to experience first hand the environment, problems, and expectations. This enables us to develop program objectives together with the client. If additional needs assessment work is necessary, we prepare either a client specific questionnaire for participants, conduct interviews, or facilitate an interactive assessment process for the client.
We then design a workshop (series) on the basis of the objectives and the needs assessment results.

Phase II – Workshops

"Learning through Active Experience" is what we believe in, and so we present the participants exclusively with concrete tasks in the open, which can be accomplished only by using head, hand, and heart.

Reflection and evaluation after the practical tasks result in intellectual knowledge that is based on physical and emotional experience and is thus firmly anchored.

We provide an encouraging physical and psychological security framework for these experiences, as well as theoretical and practical aids.

A typical two or three day workshop program comprises a combination of:

• Short "ice-breakers" where participants work in pairs or a whole group;
• 1 to 2 hour tasks where groups work in parallel or in collaboration;
• Outdoor tasks which may be on land or in water (e.g. rock climbing, rafting, kayaking, trekking, camping, rappelling)
• "Low-ropes" as well as some "high-ropes" elements (the latter are tasks that take place approximately 30ft above the ground);

Each task is followed by a debriefing session where the experience is reviewed, analyzed, and related to the work environment.

We custom design all tasks to meet client's needs and ensure that they are not just challenging, but also safe, fun and educational.

At the end of the workshop the whole experience is evaluated and participants develop concrete transfer objectives for implementation at the workplace.

Phase III - Follow-up

We strongly believe that any learning must be carried back to the work place. As an implementation support, we would work with the client to identify necessary projects that can be taken up by the participants on their return. A follow-up day is scheduled about 2 to 3 months after the workshops.

We also suggest to the client measures that can be taken by the organization to enhance the environment to encourage change at the work place. These interventions have proven to be very beneficial because it provides a focal point for participants to get together again and review their experiences in the work environment. STEP’s consultants and internal coaches provide valuable supplementary assistance.